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Troubleshooting

Installation Logs

All installation activities are logged to /var/log/cvedia_firstboot.log. To view the log:

sudo cat /var/log/cvedia_firstboot.log

Common Issues

System doesn't shutdown after first boot:

  • Wait up to 5 minutes before manually powering off
  • Check USB drive connectivity

System doesn't boot after installation:

  • Ensure USB boot drive is removed
  • Check BIOS/UEFI boot order settings
  • Verify storage device is detected in BIOS

Hardware accelerator not detected:

  • Check hardware is properly seated
  • Review /var/log/cvedia_firstboot.log for detection errors
  • Verify hardware is in the supported list

Cannot access web interface:

  • Verify system IP address with ip addr show
  • Check firewall settings: sudo ufw status
  • Ensure port 8080 is not blocked by network policies

Support

For installation support or hardware compatibility questions, please contact CVEDIA Support.