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Windows Installation

Requirements

Quick start

Installation options

There are 3 versions of CVEDIA-RT to download:

  1. Installer: Windows installer that will guide you through the full installation process of CVEDIA-RT Studio, Server, and potential VMS plugins.
  2. Portable ZIP: Zip file with CVEDIA-RT binaries. You can then use powershell script to install the VMS plugin (see the documentation for the corresponding VMS). CVEDIA-RT Server won't be started automatically as a service.
  3. Portable ZIP (legacy) Same as portable zip but with support for older TensorRT versions.

Info

When using the Installer, Microsoft Defender dialogue might pop-up. You can use More info and then Run anywayto continue.

Defender

When using the installer, CVEDIA-RT Studio (if selected during installation) will have a shortcut icon on the desktop. By default, the whole suite is installed to: C:\ProgramData\CVEDIA\CVEDIA-RT. It will be referred to as an RT_DIR further.

Info

ProgramData is a hidden folder. To access it, you can either enable Option: 'Show hidden files, folders and drives' or you can put the full path to the address bar (Ctrl+l).

When using the ZIP version, the Installation Directory will be custom (further referred to as an RT_DIR), but the relative paths are the same as for the installer version.

In the RT_DIR you should find the following files:

Windows Files

  • To start CVEDIA-RT Studio you can use CVEDIA-RT.bat. If you do not have OpenGL rendering available, you can use alternative renderings (_dx11, _sdl).

Licensing

CVEDIA-RT requires license activation beginning version 2023.5.0. You can activate the trial license automatically when using the installer. Otherwise, refer to License Management.

Running CVEDIA-RT Studio with custom parameters

For more information please check here

Controlling CVEDIA-RT Service over Web Panel / REST API

Beginning 2024.1.0 we have introduced the option to monitor and control CVEDIA-RT Server over the Web Panel and through REST API.

You can open the web panel on port: 3546 (by default) and check for possible REST API options: Web Admin

Warning

This option doesn't work with rtstudio, only when running rtservice

Upgrading

Using Downloader

Simply open the downloader again, it will automatically find and download the latest version.

Using ZIP

Upgrading a ZIP install is a manual process, your configurations and keys will be preserved.

Before upgrading make sure you stop all running RT processes, if you're running RT within a VMS you must also stop the windows service corresponding to it.

After stopping any running RT instances / VMS services you can extract the ZIP over the existing RT install overwriting all files.

2023.5.x and older installs using VMS

To upgrade your current install you need to do follow this manual process:

  1. Download CVEDIA-RT .zip release
  2. Extract and rename the folder files to cvedianxplugin
  3. Stop your VMS service
  4. Open your VMS server install folder, for example C:\Program Files\Network Optix\Nx Witness\MediaServer\plugins
  5. Copy and overwrite cvedianxplugin folder with the one you just extracted and renamed
  6. Start VMS service

To check that CVEDIA-RT plugin is working, you can go to the camera settings, if the plugin shows up it means it's working.

Licensing

If you're upgrading from 2023.4.0 to 2023.5.x and newer you must add and validate a CVEDIA-RT license, please ask support if you need a trial version.

Troubleshooting

If you're running without NVIDIA GPU, please make sure your CPU is compatible. Older / unsupported CPUs usually just crash the system without any other information.

If CVEDIA-RT opens but crashes when you try to run any of the solutions, your windows may need to be updated.

On Windows 10, run dxdiag and check if your Operating System build is at least 19042 or newer.

If you're running Windows 11 or newer this playback problem shouldn't happen.

If you're running in GUI mode and CVEDIA-RT crashes with FATAL [..] [glfwui.cpp:..] glfwCreateWindow .., you can try starting it with a different rendering engine:

  • CVEDIA-RT.bat --render DX11
  • CVEDIA-RT.bat --render SDL

If none of these work, your graphics card may not be able to render CVEDIA-RT, you can still run it with Remote UI (--render Remote).

If you have issues running on Windows that couldn't be solved by this guide, you can run the generate_debug_report.bat tool to collect information about your computer and send it to us for debugging.

Please note that the generated report may include your Windows user name and other potentially sensitive information, do not share it publicly.