Log files ¶

CVEDIA-RT produces a new log file on every run.

Accessing Log Files on Windows

CVEDIA-RT log files are typically stored in C:\ProgramData\CVEDIA\ which is a hidden folder. To access it, either enable the "Show hidden files, folders, and drives" option, or enter the full path directly into the address bar using (Ctrl+L).

Please, check below to know where to find the log files.

RT Server and Studio ¶

Windows ¶

Log files path: C:\ProgramData\CVEDIA\CVEDIA-RT\files\logs

Linux Native ¶

Log files path: /opt/cvedia-rt/logs

Docker ¶

If you are running RT through Docker in background mode, you can collect them from within docker by docker logs.

VMS Plugin for NX Witness, NX Meta, Piko, Wisenet WAVE, DW Spectrum, AlphaVS ¶

Most of the processing and errors are logged by the CVEDIA-RT Server, so please refer to the above section for those logs.

In case of issues specific to the VMS plugin, additional logs are available:

Windows ¶

Log files path: C:\Windows\System32\config\systemprofile\AppData\Local\<VMS Path>\Network Optix Media Server\log

Note

To open NX logs folder you need to run explorer as Administrator

Linux Native ¶

Log files path: /opt/<VMS Path>/mediaserver/var/log

Linux Docker ¶

CVEDIA-RT logs: /opt/cvedia-rt/logs
NX logs: /opt/cvedia-rt/<VMS Path>/mediaserver/var/log

VMS Plugin for Milestone XProtect ¶

The XProtect plugin consists of multiple components, each with their own log locations:

XProtect Connector service logs: C:\ProgramData\CVEDIA\Logs\XProtect-Connector
XProtect Plugin frontend logs: C:\ProgramData\CVEDIA\Logs\XProtect-Plugin

In addition, most of the processing and errors are logged by the CVEDIA-RT Server, so please refer to the above section for those logs.