Log files ¶

CVEDIA-RT produces a new log file on every run.

Please, check below to know where to find the log files.

RT Studio ¶

The log files are saved in the logs folder located in the installation folder of RT Studio.

RT Service ¶

The log files are saved in the logs folder located in the installation folder of RT Service.

If you are running RT through Docker in background mode, you can collect them from within docker by docker logs.

VMS Plugin for NX Witness, NX Meta, Piko, Wisenet WAVE, DW Spectrum, AlphaVS ¶

The logs files are stored in your VMS install folder. If our plugin fails to start you may not have CVEDIA-RT logs, so it's important to also send us NX logs for proper debugging.

Windows ¶

CVEDIA-RT logs: C:\Program Files\<VMS Path>\MediaServer\plugins\cvedianxplugin\logs
NX logs: C:\Windows\System32\config\systemprofile\AppData\Local\<VMS Path>\Network Optix Media Server\log

Note

To open NX logs folder you need to run explorer as Administrator

Linux Native ¶

CVEDIA-RT logs: /opt/<VMS Path>/mediaserver/bin/plugins/cvedianxplugin/logs
NX logs: /opt/<VMS Path>/mediaserver/var/log

Linux Docker ¶

CVEDIA-RT logs: /opt/cvedia-rt/logs
NX logs: /opt/cvedia-rt/<VMS Path>/mediaserver/var/log

Log files¶

RT Studio¶

RT Service¶

VMS Plugin for NX Witness, NX Meta, Piko, Wisenet WAVE, DW Spectrum, AlphaVS¶

Windows¶

Linux Native¶

Linux Docker¶